Terms of Service — Stryvex Solutions
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Effective Date: January 1st, 2026

By using Stryvex Solutions services, you agree to the terms outlined on this page. Please read carefully.

SMS Messaging Terms & Compliance

The following terms govern our SMS messaging program and are required for A2P 10DLC compliance with U.S. carriers.

Welcome

Welcome to Stryvex Solutions LLC (“Stryvex Solutions LLC,” “Company,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website, https://www.stryvexsolutions.com/ (the “Site”), and any services or communications you access through it.

By using our Site, submitting a contact form, or communicating with us, you agree to these Terms. If you do not agree, please do not use the Site.


1Program Description

This messaging program sends order confirmations and follow-up messages to customers who have placed a pickup order with a Stryvex Solutions-powered restaurant through SMS, Instagram DM, WhatsApp, or phone, and have explicitly opted in to receive SMS notifications.

Opt-in is collected at the point of order — when a customer initiates contact and places an order, they are consenting to receive order-related messages. Messages may include:

  • Order confirmation and pickup time notifications
  • Order status updates (e.g., "Your order is ready for pickup")
  • Google review follow-up requests sent approximately 3 hours after pickup
  • Customer support communications related to their order

2Opt-Out Instructions

You can cancel SMS messages at any time. Simply reply STOP to any message you receive from us.

Upon sending STOP, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us through this program.

To opt back in, simply place a new order or text the restaurant's number again, and you will resume receiving order-related messages.

Standard keywords: Reply STOP to unsubscribe · Reply HELP for support · Reply START to re-subscribe. Message and data rates may apply.


3Support Information

If you experience any issues with the messaging program, reply with the keyword HELP for more assistance.

You may also reach out directly to Stryvex Solutions for support:


4Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and carrier policies. Stryvex Solutions is not responsible for any delays or failures in message delivery caused by third-party carriers.


5Message and Data Rates

Message and data rates may apply for messages sent to you and from you. Message frequency varies based on your order activity. For questions about your text plan or data plan, contact your wireless provider.

Stryvex Solutions does not charge recipients for SMS messages — standard carrier rates from your mobile plan apply.


6Supported Carriers

Our SMS program works with all major U.S. wireless carriers, including but not limited to:

AT&T
T-Mobile
Verizon
Sprint
US Cellular
Most regional carriers

7Age Restriction

You must be 18 years of age or older to participate in this SMS program. By opting in, you confirm that you meet this age requirement.


8Privacy Policy

For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy. By using our services, you agree to the data practices described therein.

We do not sell, rent, or share your personal information or phone number with third parties for marketing purposes. Your information is used solely to fulfill your orders and operate our messaging program.

General Terms of Service

The following terms govern your use of Stryvex Solutions services generally.

9Services

Stryvex Solutions LLC ("Company," "we," "us") provides AI-powered pickup ordering technology to restaurants. Our services enable restaurants to receive and manage customer pickup orders through automated SMS, WhatsApp, Instagram DM, and phone AI systems.

Services are provided on a month-to-month subscription basis. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.


10Client Responsibilities

Restaurant clients ("Clients") using Stryvex Solutions agree to:

  • Provide accurate menu, hours, and business information for AI configuration
  • Ensure their customers have an opportunity to opt in to SMS communications
  • Comply with all applicable laws and regulations regarding electronic communications
  • Not use our services for any unlawful, harmful, or deceptive purposes
  • Maintain the confidentiality of any account credentials provided

11Payment Terms

Subscription fees are billed monthly at the rate agreed upon at the time of signup. Currently, our standard rate is $250 per month per restaurant location. Fees are due at the beginning of each billing cycle.

There are no setup fees, no contracts, and no cancellation penalties. You may cancel at any time and your service will continue through the end of the current billing period.


12Limitation of Liability

Stryvex Solutions LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including but not limited to lost revenue, lost orders, or business interruption.

Our total liability for any claim arising out of or related to these Terms shall not exceed the amount paid by you to Stryvex Solutions in the three months preceding the claim.


13Changes to These Terms

We reserve the right to update these Terms of Service at any time. We will notify active clients of material changes via email at least 14 days before they take effect. Continued use of our services after changes take effect constitutes acceptance of the updated terms.


14Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Suffolk County, Massachusetts.


Contact Information

If you have any questions about these Terms of Service, please contact us: